Golf VX accepts return requests within 30 days of delivery. To start a return, contact the Golf VX team or email [email protected] with your order number before sending anything back. Items sent back without an approved return request may not be accepted.
Return eligibility
To be eligible for a return, an item must be unused, in its original condition, and returned in its original packaging where applicable. Customized, made-to-order, installed, clearance, and final-sale items are not eligible for return.
Impact screens and custom-fit items
Impact screens and other custom-fit or made-to-order items are non-returnable, except when the item arrives defective or Golf VX shipped the wrong item or size. Please confirm your measurements, handedness, and system model before ordering.
Return shipping
Customers are responsible for return shipping costs unless Golf VX confirms the item was defective or incorrect. Original shipping charges are not refundable unless Golf VX confirms the item was defective or incorrect. There is no restocking fee on approved returns.
Refunds
Once your return is received and inspected, Golf VX will notify you of the result. Approved refunds are processed within 7 business days of receipt and issued to the original payment method. Your bank or card issuer may take additional time to post the refund.
Damaged, defective, or incorrect items
Please inspect your order on arrival and report any damaged, defective, or incorrect item within 5 days of delivery. Include your order number and clear photos of the item and packaging so the team can resolve the issue quickly.
Contact
Golf VX
1945 Techny Rd., Suite 8
Northbrook, IL 60062
[email protected]